PAGE FOUNDATION

1. Background & Purpose

The Program Manager will provide leadership, oversight, and management for the successful implementation of programs at PAGE Foundation. S/he will work closely with program teams, local partners, donors, and other relevant stakeholders to achieve program goals, ensure compliance, and report progress in a timely manner.

2. Key Responsibilities

2.1 Program Planning and Implementation

• Lead the design, planning, and implementation of assigned programs and projects.
• Develop detailed program plans with clear objectives, timelines, and resource allocation.
• Ensure programs meet their targets and deliverables within the stipulated timeline and budget.
• Coordinate program activities across multiple teams, ensuring the highest quality of service delivery.

2.2 Monitoring and Evaluation (M&E)

• Develop and implement robust monitoring and evaluation frameworks to assess program performance.
• Regularly monitor program progress, prepare progress reports, and make recommendations for improvements.
• Ensure that program outcomes and lessons learned are documented and communicated to internal and external stakeholders.

2.3 Financial and Resource Management

• Oversee program budgets, ensuring that expenses remain within the approved budget and follow financial guidelines.
• Work with the finance team to ensure proper allocation of resources and funds for the program.
• Review and approve expenditures related to program activities.

2.4 Team Leadership and Capacity Building

• Supervise and provide guidance to program staff and volunteers, ensuring they are equipped to meet their responsibilities.
• Foster a positive and collaborative work environment within the team.
• Identify training and capacity-building needs and organize necessary training sessions for staff.

2.5 Stakeholder Engagement and Networking

• Develop and maintain relationships with local partners, donors, government agencies, and other stakeholders.
• Represent PAGE at meetings, conferences, and events related to the program.
• Facilitate communication between partners to ensure smooth collaboration.

2.6 Reporting and Documentation

• Ensure timely preparation of donor reports, project reports, and any other documentation required.
• Keep accurate and up-to-date records of program activities and outcomes.
• Prepare and present periodic reports to senior management and donors as required.

2.7 Risk Management and Compliance

• Identify potential risks to the program and develop strategies to mitigate them.
• Ensure all program activities adhere to PAGE’s policies, donor guidelines, and legal regulations.
• Ensure compliance with relevant health, safety, and environmental standards.

3. Main Duties

• Collaborate closely with the Chief Operating Officer and other Program Managers on the full cycle of program management, including design, planning, implementation, and evaluation.
• Oversee implementation and administration of the program, setting program direction and ensuring that all activities are conducted in full compliance with donor regulations, policies, and procedures.
• Manage budget, prepare projections, and ensure timely and appropriate spending.
• Develop work plans and track progress on all program objectives, activities, and targets, ensuring program implementation is on time, progressing towards targets, and within budget.
• Coordinate across technical, programmatic, operational, and management teams to facilitate continuity and complementarity of programming.
• Identify challenges with implementation and make recommendations for course correction.
• Ensure that program implementation is responsive to communities and partners and consistent with PAGE’s relevant program guidelines, principles, values, quality standards, and strategic plan.
• Supervise, train, and build the capacity of program staff, identifying capacity-building needs and devising development plans for staff members.
• Conduct appraisals and provide regular, constructive feedback to staff members.
• Working closely with the MEAL Manager, develop and contribute to the creation of MEAL systems for programs and projects.
• Ensure that MEAL systems provide adequate feedback to inform program development and course corrections as necessary.
• Lead the drafting process of program reporting.
• Prepare program-related communications materials including flyers, social media posts, website content, awareness materials, etc.
• Identify, build, and manage collaborative partnerships with humanitarian partners, coordination bodies, local authorities, and other stakeholders.
• Develop strategic partnerships and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, and international and local NGOs.
• Work closely with program partners.

4. Essential Criteria

•  Degree in social work, psychology, international development, law, management, or other relevant areas.
•  At least five (5) years of NGO program management experience in international settings including project design, implementation, budget management, staff management, and MEAL.
• Compassionate, confident, dynamic, and independent leader.
• Serve as a positive role model and PAGE ambassador at all times.
• Treat all people with respect regardless of age, gender, religion, nationality, sexual orientation, disability status, marital status, and ethnicity.
• Maintain a positive, cooperative attitude.
• Strong belief in human rights and gender equality.
• Excellent interpersonal skills, diplomacy, and persuasion skills.
• Strong ability to work independently, including the ability to multitask, prioritize competing tasks, and manage time effectively.
• High standard of spoken and written Urdu and English.
• Excellent computer skills (MS Office, reporting tools).
• Ability to work in a stressful setting and adapt quickly to changing environments.
• Strong people and project management skills, strong leadership skills.

5. Safeguarding

PAGE Foundation has zero tolerance for the abuse and exploitation of vulnerable people. All employees and volunteers are expected to ensure the protection of children, young people, and vulnerable adults from harm, and to abide by the organization’s Safeguarding Policy at all times.

Signed: _______________________________

Name: _______________________________

Date: _______________________________